Privacy Policy
Last updated October 7, 2026
- You can browse without an account, and we don't know who you are.
- If you sign in, we keep your name, email address and membership status.
- Payments go through Stripe. We never see your card number.
- Phone alerts need no account: we keep only your device's notification address and alert settings.
- If you ask for an offer on your watch, we pass your details to a dealer only with your OK.
- We don't sell your information or use advertising trackers.
- Email us any time for a copy of your data, or to delete it.
Who we are
Caseback Terminal ("we", "us") runs casebackterminal.com, a site that tracks pre-owned watch listings and what they sell for. This policy covers the site and your account. Questions go to casebackterminal@gmail.com.
What we collect
When you browse. Our host, Vercel, processes your IP address and basic request details, such as your browser and the pages you ask for, to deliver the site and protect it from abuse. We count visits with Vercel Web Analytics, which uses no cookies and records only the page, the site that sent you, your country, and your browser and device type. Visitors are counted with an identifier that is discarded after 24 hours, so we can't follow you from one day to the next. We also count visits ourselves, the same way and without cookies: each page tells our server which section of the site it is, and the server adds a one-way code made from your IP address, browser and the day to that day's count, which can say how many people visited but not who. The code changes every day, and the counts are deleted after 40 days. When you share a page or a deal with a Share button, we count that something was shared and what (a deal, or which part of the site), not who shared it or with whom.
When you sign in with Google. Your name, email address, profile picture and Google account ID, plus when you joined and when you last signed in. We never see your Google password.
When you follow models. The models you follow and your alert settings, kept with your account when you're signed in, or otherwise in your browser's local storage.
When you turn on deal alerts. Your browser gives us a notification address for this device (a random link at Apple, Google, Mozilla or Microsoft, which runs your device's notifications) and two keys used to encrypt each alert so only your device can read it. We keep them with the models that device follows, its alert level, how many alerts it got today, and, if you're signed in, your account ID, so Pro deals reach Pro members. The address doesn't tell us who you are. Turning alerts off, or the address expiring, deletes it.
When you become a Pro member. Stripe runs checkout and billing. We receive your Stripe customer ID, your plan, your subscription status and your payment history (amounts and dates). Your card details go to Stripe and are never sent to us or stored by us.
On your device. Watches you save, ones you've viewed recently, your collection (the watches you add to My collection, with any price and date you enter), and your Guess the Hammer games and streak are kept in your browser's local storage. They stay on your device, and we never receive them. To show your collection's values, the page asks our server for the prices of those models by reference number only, without what you paid or when, and we don't keep a record of it.
When you play Guess the Hammer. Each guess is checked on our server, and your final score is counted, without your name or any account, to rank the day's players.
When you ask for an offer on your watch. What you tell us on the Sell your watch page: the watch, its condition, box and papers, year, the price you have in mind and any notes, plus your name, email address, and phone number and ZIP code if you give them, when you sent it, and which of our pages you came from. We also keep the watch's estimated value at that moment.
When you email us. Your address and what you write, so we can reply.
Cookies
We set one cookie to keep you signed in, for up to 30 days or until you sign out, and one that lasts 10 minutes to protect the sign-in step. We don't use advertising or cross-site tracking cookies. eBay and dealers set their own cookies when you follow a link to their sites; their policies cover those.
How we use it
- To run your account and membership, and to show members the deals included with Pro.
- To send the deal alert emails and phone notifications you ask for. Every alert email has a link to stop them; phone alerts turn off in the Saved tab or your device's settings.
- To answer your messages and send important notices about your account.
- To answer requests for an offer on your watch, and to pass them to a dealer when you ask us to.
- To keep the site secure and prevent fraud and abuse.
- To understand how the site is used overall, so we can improve it.
- To meet legal, tax and accounting obligations.
We don't sell or rent personal information, and we don't share it for targeted advertising.
Who we share it with
Only the services that run the site, and dealers you ask for an offer, each limited to what it needs:
- Vercel hosts the site and provides visitor analytics.
- Upstash stores account and membership records, each device's alert settings, and requests for an offer on a watch.
- Google provides sign-in and serves the site's fonts, so Google receives your IP address when the fonts load.
- Stripe processes payments.
- Resend delivers alert emails, so it receives your email address and what each alert says.
- Apple, Google, Mozilla or Microsoft, whichever runs your device's notifications, deliver phone alerts. Each alert is encrypted for your device, so they can't read it.
- Watch dealers, only when you ask for an offer on your watch and tick the box to say we may: we send the dealer (or a few dealers) what you told us about the watch and how to reach you, so they can make you an offer. They use it under their own privacy policies.
- eBay and dealers: listing photos load from their servers, which receive your IP address. We never send them your name or email address, except a dealer you've asked for an offer on your watch.
We may also disclose information when the law requires it, to protect our rights or someone's safety, or as part of a sale of the site, in which case this policy continues to apply to it.
eBay seller information
Listings come from eBay and include public details such as the seller's eBay username and feedback score. When eBay tells us a seller has closed their account, we delete that seller's information.
How long we keep it
Requests for an offer on your watch are deleted after a year, or sooner if you ask. Account information is kept while you have an account. When you ask us to delete it, we do so within 30 days, except records we must keep for tax and accounting, such as payment history. Stripe keeps its own records under its own policy.
Your choices and rights
- A copy, a correction, or deletion: email casebackterminal@gmail.com from the address on your account.
- Alert emails: turn them off with the link in any alert, or in the Saved tab.
- Phone alerts: turn them off in the Saved tab (which deletes your device's notification address from our records), or block notifications for the site in your device's settings.
- Cancel Pro: any time, from Manage billing on the site.
- Google access: you can remove the site's access in your Google Account settings, under third-party connections.
- Saved watches: clearing this site's data in your browser removes them.
Depending on where you live, for example California, the EU or the UK, you may have more rights, such as knowing what we hold, objecting to certain uses, or complaining to a data protection authority. Email us and we'll honor them. We don't sell or share personal information as California law defines those terms. Where European data protection law applies, we rely on our agreement with you (your account and membership), our legitimate interests (security and basic analytics), and legal obligations (tax records).
Security
The site runs over HTTPS, the sign-in cookie is signed and can't be read by scripts on the page, and access to account records is limited to us. No system is perfectly secure, but we work to protect your information.
Children
The site isn't meant for children under 13, and we don't knowingly collect their information. You must be 18 or older to buy a membership.
Where data is processed
In the United States.
Changes
If we change this policy, we'll update the date at the top. If a change is significant, we'll tell members by email before it takes effect.